freedom debt relief customer service number

Global Network Contact Us Amex Mobile App. FDR has also been forced to refund money to customers in Colorado and Rhode Island. Confirm Your Card Statements & Activity Account Services Card Benefits. To settle the lawsuit, FDR agreed to pay the San Mateo County district attorney's office and the California Department of Corporations $450,000 in fees and court costs and $500,000 in refunds to customers without admitting wrongdoing.Īs a result of the suit, an earlier complaint by the California Department of Corporations alleging that FDR operated in the state for seven years without a license, in violation of a 2002 desist and refrain order, was withdrawn. In addition, the suit said, customers who wanted to find out the status of their settlements were often rebuffed by the company, and some were denied the money-back guarantee it advertises. I had over 62,000 of debt across 10 credit accounts. Around that time, we also moved to a new place, and there were changes at my work affecting my income.

But Freedom Debt Relief continued to charge them for administrative and service fees for about the first 18 months the accounts were open. My wife had a baby and needed to take a 6-month leave of absence. It also charged that many clients never finished the debt-relief program, even after months or years. Customers deposit about 15 percent of the amount they owe into a bank account and give FDR power of attorney so that it can access the money to settle their debts.Ī 2009 lawsuit brought by the district attorney's office in San Mateo, Calif., charged that the company often 'did not even contact all of the consumers' creditors to negotiate a settlement.' After months of being told FDR was settling their accounts, many consumers found that creditors had sent their accounts to a collection agency or had initiated legal actions against them, the suit alleged. Before signing up for any debt relief or consolidation programs contact us about. The president’s plan forgives up to 10,000 in federal student debt for borrowers, and doubles the debt relief to 20,000 for borrowers who also received Pell Grants. Freedom Debt Relief will continue to provide the utmost customer service and our highly trained Client Advocates will answer any questions or concerns you have.

(FDR is also an umbrella group that includes, Freedom Financial Network, Freedom Tax Relief, and several others.) It operates like other settlement companies often do. Freedom Debt helps customers with debt of 7,500+ to settle their accounts with debtors in 24 to 48 months. If any debt is forgiven it can still result in tax liability for the debtor. Customer Review: 'The customer service was excellent and everyone was fast and friendly and very warm'. Freedom Debt Relief (FDR) claims to be a leader in the debt-settlement industry and says it has helped consumers erase more than $500 million in debt since 2003.

Freedom debt relief customer service number